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Planning

Planning a workshop visit and work time

Align consultation, inspection, product availability, duration, vehicle access, approvals, and collection.

A requested time is not an appointment until workspace, technician, product, scope, and vehicle condition are confirmed.

Questions before deciding

Bring vehicle context and usage patterns. Good answers narrow the options and identify the inspection required.

  1. Is the visit for consultation, inspection, installation, repair, or follow-up?
  2. Are the correct product, material, parts, and technician available?
  3. How long may diagnosis and work take, and what could change the duration?
  4. Who can approve additional work and when is the vehicle needed again?

Useful checks

Use these checks as a starting point for handover. Final scope still depends on the vehicle, product, and agreed work.

  • Send vehicle details and needs before selecting a time.
  • Wait for admin confirmation rather than relying on message delivery.
  • Provide a reachable decision maker while work is underway.
  • Confirm collection time after testing is complete.

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